SHIPPING & DELIVERY
Processing time is 2–3 business days. Once your order is posted, you'll receive an email with tracking info via Australia Post.
🇦🇺 Australia
Free Standard Shipping — Orders over $100 (4–7 business days)
Standard Shipping $7.95 — Orders under $100 (4–7 business days)
Express Shipping $11.95 — (1–4 business days)
🌏 International Shipping
We ship to all international locations and offer both Standard and Express shipping. The customer is responsible for any customs, taxes, duties, and collection fees.
New Zealand
Free Standard Shipping — Orders over $100 AUD (8–12 business days)
Standard Shipping $9.95 AUD — Orders under $100 (8–12 business days)
Express Shipping $14.95 AUD — (4–8 business days)
USA
Free Standard Shipping — Orders over $100 AUD (6–10 business days)
Standard Shipping $14.95 AUD — Orders under $100 (6–10 business days)
Express Shipping $19.95 AUD — (4–8 business days)
Canada
Free Standard Shipping — Orders over $100 AUD (6–10 business days)
Standard Shipping $14.95 AUD — Orders under $100 (6–10 business days)
Express Shipping $19.95 AUD — (4–8 business days)
UK
Standard Shipping $14.95 AUD — (6–12 business days)
Express Shipping $19.95 AUD — (4–8 business days)
Europe
Includes: Italy, France, Austria, Belgium, Croatia, Denmark, Finland, Germany, Greece, Ireland, Netherlands, Norway, Portugal, Spain, Sweden, and Switzerland.
Standard Shipping $14.95 AUD — (8–12 business days)
Express Shipping $19.95 AUD — (6–10 business days)
Asia
Includes: Singapore, China, Hong Kong, India, Japan, Malaysia, and South Korea.
Standard Shipping $14.95 AUD — (10–15 business days)
Express Shipping $19.95 AUD — (6–12 business days)
Rest of the World
Standard Shipping $19.95 AUD — (6–24 business days)
📦 Important Information
Customs & Import Duties
Payable import duties, taxes, or shipping costs are the responsibility of the customer. Please check with your local customs office to understand all costs before ordering. Customers are responsible for ensuring acceptance of their items. Any re-delivery must be arranged and paid for by the customer.
Order Not Arrived / Returned to Sender
Please use the Australia Post and Sendle online tools to track your parcel. We are not responsible for delivery faults by Australia Post or Sendle. Contact us for assistance, but we are unable to issue refunds in these circumstances.
If your parcel is returned to sender, we will contact you to arrange redelivery or issue a store credit once we receive it. This typically occurs when multiple delivery attempts have been made or the parcel has been awaiting collection at your local post office. Please note: redelivery costs are the responsibility of the customer and we are unable to process refunds for returned parcels.
Incorrect Address
Please double-check your postal address before placing your order. We will help where possible, but if an incorrect delivery address is provided, we are unable to refund or replace the goods.
Order Cancellation
Once an order is placed and paid for, cancellations will be issued as a store credit for the full purchase amount.